CPSCJuly 11, 2013

Staples Office Chairs recall: Fall Hazard (Recall Alert)

Staples Recalls Office Chairs Due to Fall Hazard (Recall Alert)

Why was Staples Office Chairs recalled?

The base of the chair can break, posing a fall hazard.

What should I do if I have this product?

Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refund. Staples is contacting all known customers directly to provide this information. Contact: Staples toll free at (888) 577-9824 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday or online at http://www.staples.com/ and go to the Warranty and Recall Info page or http://www.quill.com/ and go to the Recall Information page.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Bermond Fabric Manager's Chairs
Company
Global Furniture (Zheijiang) Co. Ltd. of Zheijiang, China, Staples the Office Superstore LLC, of Framingham, Mass.
Quantity
About 3,350
Sold at
Staples.com and online via Staples' in-store kiosks, Staples Advantage, Quill.com and Medical Arts Press between July 2011 and May 2013 for about $50 to $100.
Recall date
July 11, 2013
Incidents / injuries
Staples has received 41 reports of the chairs' base breaking, including three from consumers who reported falling out of the chairs with one receiving a scratched leg and bump to the back of the head.
Agency
CPSC

Product description

The office chairs with unpadded arms have a five-wheel base and come in two colors: gray and burgundy. A tag on the bottom of the seat cushion has the SKU and item numbers printed on it: the gray SKU is 924204 with item number 21084; and the burgundy SKU is 924203 with item number 21083.

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