Balsam Hill Pre-lit Christmas Trees recall: Burn and Shock Hazards
Balsam Hill Recalls Pre-lit Christmas Trees Due to Burn and Shock Hazards
Why was Balsam Hill Pre-lit Christmas Trees recalled?
The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock hazards to consumers.
What should I do if I have this product?
Consumers should immediately stop using the Christmas tree's remote control units and contact Balsam Hill for free replacement remote control devices. Balsam Hill is contacting its customers directly. Contact: Balsam Hill; toll free at (877) 694-2752 from 10 a.m. to 6 p.m. ET Monday through Friday, or visit www.balsamhill.com and click on Recall for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Pre-lit artificial Christmas trees
- Company
- Redwood Pacific Ltd., of Hong Kong, Balsam Hill LLC, of Redwood City, Calif.
- Quantity
- About 700
- Sold at
- Online at www.balsamhill.com from July 2012 through December 2012 for between $1,250 and $3,550.
- Recall date
- February 28, 2013
- Incidents / injuries
- Balsam Hill has received 10 reports of the Christmas tree's remote control receiver box overheating and melting. No injuries were reported.
- Agency
- CPSC
Product description
The artificial Christmas trees are pre-lit with both multi-color and clear lights that are operated by a remote control. Some larger trees have two remote control receiver boxes attached to the tree. The Christmas trees are green and stand between 7 ½ and 15 feet tall. Trees with the following model numbers are included in this recall. The model number is located on the tree's packaging. Date code H1203 is printed on a white label on the back of the remote control box attached to the tree. Model Number Tree Name Lighting Type 6528502 103913 0112 12' Vermont White Spruce™ Color+Clear 6528502 130645 0112 15' California Baby Redwood Color+Clear 6528502 134152 0112 9' Colorado Mountain Spruce Color+Clear 6528502 134394 0112 12' Colorado Mountain Spruce Color+Clear 6528502 216632 0112 7.5' Aspen Estate Fir Color+Clear 6528502 248622 0112 9' BH Fraser Fir™ Color+Clear 6528502 296214 0112 12' California Baby Redwood Color+Clear 6528502 307403 0112 12' BH Fraser Fir™ Color+Clear 6528502 363842 0112 9' Vermont White Spruce™ Narrow Color+Clear 6528502 364143 0112 10' Vermont White Spruce™ Color+Clear 6528502 364453 0112 11' Vermont White Spruce™ Color+Clear 6528502 364762 0112 10' BH Fraser Fir™ Color+Clear