Definitive Technology SuperCube 2000 Subwoofers recall: Shock
Definitive Technology Recalls SuperCube 2000 Subwoofers Due to Risk of Shock
Why was Definitive Technology SuperCube 2000 Subwoofers recalled?
An internal failure with the subwoofer's level input jack (RCA jack) results in a shock hazard to consumers.
What should I do if I have this product?
Consumers should immediately stop using the subwoofer in the theater system and contact Definitive Technology for a replacement. Contact: Definitive Technology at (800) 228-7148 from 9:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.definitivetechnology.com and click on "view the recall notice on select SuperCube 2000 models" for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- SuperCube 2000 Powered Subwoofers
- Company
- DEI Sales Inc., dba Definitive Technology, of Vista, Calif.
- Quantity
- About 900
- Sold at
- Electronics stores nationwide and online at BestBuy.com and Amazon.com between November 2012 and January 2013 for about $600.
- Recall date
- March 28, 2013
- Incidents / injuries
- The firm has received two reports of consumers who were shocked while handling the unit.
- Agency
- CPSC
Product description
This recall involves the SuperCube 2000 powered subwoofers with "0912HB" as part of a serial number printed on the back of the unit. The subwoofer measures 11 inches tall by 11 inches wide by 11 inches deep and has a black cloth grille wrapping all four sides with a glossy black top cap. "Definitive" is printed on the bottom front of the speaker.