Norco Havoc Bicycles recall
Norco Recalls Havoc Bicycles Due to Risk of Injury
Why was Norco Havoc Bicycles recalled?
The bicycle frame can crack at the joint where the top tube meets the down tube. A cracked tube can separate and cause the rider to lose control, posing a risk of injury or death.
What should I do if I have this product?
Consumers should immediately stop using the recalled bike and return it an authorized Norco dealer for a replacement. Contact: Norco Bicycles; at (800) 227-5579, from 8 a.m. to 5 p.m. PT Monday through Friday. Consumers can also visit the firm's website at www.norco.com and click on "Recall" for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- 2011 Havoc Bicycles
- Company
- Norco Bicycles, a division of LTP Sports Group Inc., of Port Coquitlam, British Columbia, Canada
- Quantity
- About 90
- Sold at
- Authorized Norco dealers nationwide from November 2010 to September 2011 for about $600.
- Recall date
- December 18, 2012
- Incidents / injuries
- The firm has received three reports of cracked frames. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves 2011 Havoc 24-inch and 26-inch bicycles. The 24-inch bicycles were sold in semi-matte grey and the 26-inch in semi-matte red. On some of the bicycles, "Norco" is printed on the firm's crest that is affixed to the head tube. Bicycle frames included in this recall have serial numbers that begin with K10DQ, K10FQ, K10IQ, K10KQ P10K, P10F or P11B. The serial number is stamped on the underside of the bottom bracket, below the word "Havoc."