JELD-WEN to Repair Interior Bifold Doors recall: Impact Hazard
JELD-WEN Recalls to Repair Interior Bifold Doors Due to Impact Hazard
Why was JELD-WEN to Repair Interior Bifold Doors recalled?
The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.
What should I do if I have this product?
Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance. Contact: JELD-WEN toll-free at (877) 228-4888 between 7 a.m. and 6 p.m. CT Monday through Friday, online at www.jeld-wen.com or directly to the product safety page at www.jeld-wen.com/newhardware for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- JELD-WEN and Reliabilt Interior Bifold Doors
- Company
- JELD-WEN, Inc., of Klamath Falls, Ore.
- Quantity
- About 170,800
- Sold at
- Home Depot, Lowe's and other building products retailers between February 2011 and March 2012 for about $40 to $80.
- Recall date
- October 23, 2012
- Incidents / injuries
- JELD-WEN is aware of twelve incidents of broken pivot pins causing the bifold doors to disengage from the overhead track, including three incidents involving minor injuries.
- Agency
- CPSC
Product description
The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins. The lower pivot pin is a metal screw that fits into a white plastic sleeve that is inserted into the bottom edge of the door during the installation process. Only doors with pivot pins that have 12 rectangular indentations in the collar at the end of the sleeve are subject to the recall.