Konica Minolta Printers recall: Fire Hazard
Konica Minolta Recalls Printers Due to Fire Hazard
Why was Konica Minolta Printers recalled?
The printers can short circuit and overheat during use, posing a fire hazard.
What should I do if I have this product?
Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component. Contact: For additional information, contact Konica Minolta toll-free at (800) 825-5664 (Press 5) between 8:00 a.m. and 8:00 p.m. ET, Monday through Friday, or visit the firm's website at www.kmbs.konicaminolta.us
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Konica Minolta Printers
- Company
- Konica Minolta Business Solutions U.S.A. Inc., of Ramsey, N.J.
- Quantity
- About 8,430
- Sold at
- Various value-added resellers, direct retail sales and authorized Konica Minolta dealers from June 2010 through March 2011 for between $900 and $3,500.
- Recall date
- February 2, 2012
- Incidents / injuries
- The firm is aware of two reports of the printers overheating. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door.