CPSCAugust 9, 2012

GE Dishwashers recall: Fire Hazard

GE Recalls Dishwashers Due to Fire Hazard

Why was GE Dishwashers recalled?

An electrical failure in the dishwasher's heating element can pose a fire hazard.

What should I do if I have this product?

Consumers should immediately stop using the recalled dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it and inform all users of the dishwasher about the risk of fire. For all dishwashers, contact GE for a free in-home repair or to receive a GE rebate of $75 towards the purchase of a new GE front-control plastic tub dishwasher, or a rebate of $100 towards the purchase of a new GE front-control stainless tub dishwasher or GE Profile top control dishwasher. Consumers should not return the recalled dishwashers to the retailer where they purchased as retailers are not prepared to take the units back. Contact: For additional information, contact GE toll-free at (866) 918-8760 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.geappliances.com/recall

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
GE, GE Adora™, GE Eterna™, GE Profile™ and Hotpoint®, Dishwashers
Company
GE Appliances, of Louisville, Ky.
Quantity
About 1.3 million in the United States
Sold at
Appliance dealers, authorized builder distributors and other stores nationwide from March 2006 through August 2009 for between $350 and $850.
Recall date
August 9, 2012
Incidents / injuries
GE has received 15 reports of dishwasher heating element failures, including seven reports of fires, three of which caused extensive property damage. No injuries have been reported.
Agency
CPSC

Product description

This recall involves GE, GE Adora, GE Eterna, GE Profile and Hotpoint brand dishwashers. They were sold in black, white, bisque, stainless steel and CleanSteel™ exterior colors and finishes. The model and serial numbers can be found on a metallic plate located on the left tub wall visible when the door is opened. Model and serial numbers will start with one of the following sequences: Brand Model Number Begins With: Serial Number Begins With: GE GE Adora GE Eterna GE Profile GLC4, GLD4, GLD5, GLD6, GSD61, GSD62, GSD63, GSD66, GSD67, GSD69, GLDL, PDW7, PDWF7, EDW4, EDW5, EDW6, GHD4, GHD5, GHD6, GHDA4, GHDA6 FL, GL, HL, LL, ML, VL, ZL, AM, DM, FM, GM, HM, LM, MM, RM, SM, TM, VM, ZM, AR, DR, FR, GR Hotpoint HLD4

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