HP Fax Machines recall: Fire and Burn Hazards
HP Recalls Fax Machines Due to Fire and Burn Hazards
Why was HP Fax Machines recalled?
The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.
What should I do if I have this product?
Consumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers. Contact: For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit the firm's website at http://www.hp.com/go/faxrecall/US-en
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- HP fax 1040 and 1050 machines
- Company
- Hewlett-Packard Co., of Palo Alto, Calif.
- Quantity
- About 928,000 in the U.S. and 240,000 in Canada and Mexico
- Sold at
- Electronics, computer and camera stores nationwide, and online at www.shopping.hp.com and other websites from November 2004 through December 2011 for between $90 and $120. Some of the recalled fax machines were replacement units for a previous recall involving HP fax model 1010 in June 2008.
- Recall date
- February 2, 2012
- Incidents / injuries
- Hewlett-Packard is aware of seven reports of fax machines overheating and catching fire, resulting in property damage, including one instance of significant property damage and one instance of a minor burn injury to a consumer's finger. Six incidents were reported in the U.S. and one in Canada.
- Agency
- CPSC
Product description
This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide.