Mophie iPod Touch Rechargeable External Battery Case recall: Burn Hazard
Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard
Why was Mophie iPod Touch Rechargeable External Battery Case recalled?
The battery case's integrated circuit switch can overheat, posing a burn hazard to consumers.
What should I do if I have this product?
Consumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product. Contact: For additional information, contact Mophie toll-free at (877) 308-4581 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.mophie.com/exchange
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Rechargeable External Battery Case
- Company
- Mophie LLC, of Paw Paw, Mich.
- Quantity
- About 6,118
- Sold at
- B& H Photo, Barnes & Noble, InMotion Entertainment, J&R Music World, Marine Corps Exchange stores, Amazon.com and mophie.com since April 2011 for about $50.
- Recall date
- November 30, 2011
- Incidents / injuries
- Mophie has received 110 reports of the product becoming warm to the touch, 44 reports of the product deforming and nine reports of minor burns.
- Agency
- CPSC
Product description
The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product.