Spot Satellite Communicator recall: Loss of Emergency Communications
Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability
Why was Spot Satellite Communicator recalled?
The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations.
What should I do if I have this product?
Consumers should stop using the product immediately and contact Spot LLC for a free replacement. Contact: For more information, contact Spot LLC at (866) 727-7733 between 8 a.m. and midnight ET, Monday through Friday, or visit the firm's website at www.findmespot.com/replacement
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Spot Satellite Communicator
- Company
- Spot LLC, of Covington, La.
- Quantity
- About 15,400
- Sold at
- Cabela's, Bass Pro Shops, REI, L.L. Bean and other retailers nationwide from July 2010 through March 2011 for $549.
- Recall date
- April 19, 2011
- Incidents / injuries
- Spot LLC has received two reports of product failure in temperatures below 40 degrees Fahrenheit. No injuries have been reported.
- Agency
- CPSC
Product description
The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.