Simplex Fire Alarm Control Panels Recalled by Tyco
Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers
Why was Simplex Fire Alarm Control Panels Recalled by Tyco recalled?
The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.
What should I do if I have this product?
Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly. Contact: For more information, contact SimplexGrinnell toll-free at (866) 565-6322 or at the firm's website at www.simplexgrinnell.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Simplex Fire Alarm Control Panel
- Company
- Tyco Safety Products Westminster of Westminster, Mass.
- Quantity
- About 540
- Sold at
- Distributed by SimplexGrinnell from May 2010 to September 2010 for between $10,000 and $20,000.
- Recall date
- February 8, 2011
- Incidents / injuries
- The firm has received 2 reports of alarms failing to alert monitoring centers. No injuries have been reported.
- Agency
- CPSC
Product description
The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."