Comverge Communication Module Inside TXU Energy Thermostats recall: Fire Hazard
Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard
Why was Comverge Communication Module Inside TXU Energy Thermostats recalled?
The communication module in the thermostat can overheat, posing a risk of fire hazard.
What should I do if I have this product?
Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module. Contact: For more information, contact Comverge toll-free at (866) 277-7001 between 8 a.m. and 8 p.m. CT Monday through Friday or visit the firm's website at http://www.comverge.com/recall
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Programmable thermostat communication module
- Company
- Comverge Inc. of Norcross, Ga.
- Quantity
- About 6,300
- Sold at
- TXU Energy to customers in North Texas
- Recall date
- June 17, 2010
- Incidents / injuries
- Comverge is aware of 13 incidents of the communication module overheating and damaging the thermostat, in at least two incidents there was minor smoke damage to the wall. Comverge has not received any reports of injuries.
- Agency
- CPSC
Product description
This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.