CPSCNovember 10, 2009

Power Adapters Used with IBM RDX Back Up Disk Hard Drives recall: Shock Hazard

Power Adapters Used with IBM RDX Back Up Disk Hard Drives Recalled Due to Shock Hazard

Why was Power Adapters Used with IBM RDX Back Up Disk Hard Drives recalled?

A plastic weld on the power adapters can fail and allow two parts to separate, exposing live electrical contacts. This poses a shock hazard to consumers.

What should I do if I have this product?

Consumers should immediately stop using the power adapters and contact your IBM service provider to determine if their adaptor is involved in this recall. Consumers with the affected adapters will receive a free replacement adapter. Contact: For additional information, contact IBM at (800) 426-7378 anytime. Consumers can also visit the firm's Web site at www.ibm.com/storage

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Power Adapters with IBM RDX Back Up Hard Disk Drives
Company
Hon-Kwang Electric (Shenzhen) Co. Ltd., of Guang-Dong, China, IBM, of Research Triangle Park, N.C.
Quantity
About 90
Sold at
IBM authorized distributors and resellers nationwide from January 2009 through July 2009 for between $330 and $760.
Recall date
November 10, 2009
Incidents / injuries
None reported.
Agency
CPSC

Product description

This recall involves power adapters sold with IBM RDX removable back up hard disk drives. The data storage devices were sold with a power adapter that fits various country specific plugs. "Hon-Kwang Electric (Shenzhen) Co., Ltd" is printed on the adapters. IBM and RDX are printed on the back up hard disk drives.

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