Acer Notebook Computers recall: Burn Hazard
Acer Recalls Notebook Computers Due to Burn Hazard
Why was Acer Notebook Computers recalled?
An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.
What should I do if I have this product?
Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair. Contact: For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm's Web site at www.acer.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Certain Acer Aspire-series Notebook Computers
- Company
- Acer America Corporation, of San Jose, Calif.
- Quantity
- About 22,000
- Sold at
- ABS Computer Technologies, D&H Distributing, Fry's Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com from June 2009 through October 2009 for between $650 and $1,150.
- Recall date
- January 7, 2010
- Incidents / injuries
- Acer has received three reports of computers short circuiting, resulting in slight melting of the external casing. No incidents occurred in the United States. No injuries have been reported.
- Agency
- CPSC
Product description
The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.