Sony Computer AC Adapters recall: Shock Hazard
Sony Recalls Computer AC Adapters Due to Shock Hazard
Why was Sony Computer AC Adapters recalled?
Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers.
What should I do if I have this product?
Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter. Contact: For more information, contact Sony toll-free at (877) 361-4481 anytime, or visit the firm's Web site at esupport.sony.com/ac19adapter
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Sony VAIO Computer AC Adapters
- Company
- Sony Electronics Inc. of San Diego, Calif.
- Quantity
- About 69,000
- Sold at
- The SonyStyle stores and Web site, authorized electronics retailers and authorized business-to-business dealers nationwide from September 2005 through October 2009 for between $900 and $3300 for desktop computers and $250 and $300 for docking stations.
- Recall date
- October 28, 2009
- Incidents / injuries
- Sony has received four reports of adapters short-circuiting. No incidents occurred in the United States. No injuries have been reported.
- Agency
- CPSC
Product description
The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with the following Sony products: Product Types Using the AC Adapters Product Models Using the AC Adapters All-in-one VAIO Desktop Computers VGC-LT series and VGC-JS2 series VAIO Docking Stations VGP-PRBX1 and VGP-PRFE1