Pella Casement Windows recall: Impact Hazard
Pella Recalls Casement Windows Due to Impact Hazard
Why was Pella Casement Windows recalled?
The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.
What should I do if I have this product?
Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall. Contact: For additional information, contact Pella at (800) 374-4758 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's Web site at www.pella.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Architect Series® and 850 Series® Casement Windows
- Company
- Pella Corp., of Pella, Iowa
- Quantity
- About 6,500
- Sold at
- Authorized distributors nationwide and Home Improvement Stores in Florida from September 2007 through April 2009 for between $500 and $2000.
- Recall date
- August 25, 2009
- Incidents / injuries
- The firm is aware of one report of the hinge breaking, causing the sash to fall. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves the Architect Series® and 850 Series® casement windows. The windows were sold in a variety of sizes and typically contain a heavier window glaze such as the HurricaneShield® Impact-Resistant glass.