CPSCMarch 19, 2009

Desktop Computers Recalled By Acer America Corp. Due to

Desktop Computers Recalled By Acer America Corp. Due to Overheating, Burn Hazard

Why was Desktop Computers Recalled By Acer America Corp. Due to recalled?

The insulation on the computer's internal wiring can become bent or stripped, causing the wires to overheat while the product is in use. This poses a burn hazard to consumers.

What should I do if I have this product?

Consumers should immediately stop using these recalled computers and contact Acer to schedule a free repair. Contact: For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm's Web site at www.acer.com

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Acer Predator Desktop Computers
Company
Acer America Corp., of San Jose, Calif.
Quantity
About 215
Sold at
Computer and electronic stores nationwide from May 2008 through December 2008 for between $2,000 and $6,000.
Recall date
March 19, 2009
Incidents / injuries
Acer has received two reports of computers short circuiting, resulting in melted internal components and external casing. Neither incident occurred in the U.S. No injuries have been reported.
Agency
CPSC

Product description

This recall involves Acer Predator desktop computers. The high-end gaming machines have model numbers ASG7200 and ASG7700. Model numbers are printed on the bottom right corner of the panel on the right side of the system.

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