CPSCJuly 7, 2009

Women's Shoes Recalled by Charles David Due to Fall

Women's Shoes Recalled by Charles David Due to Fall Hazard; Sold Exclusively at Nordstrom and Nordstrom Rack

Why was Women's Shoes Recalled by Charles David Due to Fall recalled?

The heel of the recalled shoes can detach, posing a fall hazard to consumers.

What should I do if I have this product?

Consumers should stop wearing the recalled shoes immediately and return them to any Nordstrom or Nordstrom Rack store for a full refund. Contact: For additional information, call Nordstrom at (800) 804-0806 between 7 a.m. and 1 a.m. ET Monday through Friday, e-mail Nordstrom at [email protected], or visit www.nordstrom.com. Consumers can also contact Charles David collect at (310) 348-2075 between 11 a.m. and 8 p.m. ET or e-mail [email protected]

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Women's Sample Shoes
Company
Charles David, of Culver City, Calif.
Quantity
About 3,200 pairs
Sold at
Nordstrom stores in California and Nordstrom Rack stores nationwide from April 2009 through June 2009 for between $22 and $80.
Recall date
July 7, 2009
Incidents / injuries
The firm has received one report of a heel detaching, resulting in minor bruising.
Agency
CPSC

Product description

The recall involves various colors and styles of Charles by Charles David brand (item #SAMPCHSHOE) and Charles David of California brand (item #SAMPCDSHOE) women's sample shoes. The shoes were sold in women's sizes 7 and 9. The item number can be located on the original receipt.

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