CPSCNovember 18, 2008

GE to Inspect and Repair Wall Ovens recall: Fire and Burn Hazards

GE Recalls to Inspect and Repair Wall Ovens Due to Fire and Burn Hazards

Why was GE to Inspect and Repair Wall Ovens recalled?

The extreme heat used in the self-clean cycle can escape, if the wall oven door is removed and incorrectly re-attached by the installer or the consumer. This can pose a fire and burn hazard to consumers.

What should I do if I have this product?

Consumers should immediately inspect the oven to make sure they do not have an incorrectly re-attached wall oven door, which will not open into the flat position. If the wall oven door is incorrectly re-attached, consumers should not use the self-clean cycle and call GE for a free repair. Consumers can continue to use normal baking or broiling function in the oven until the oven is repaired. Contact: For additional information, contact GE toll-free at (888) 569-1588 between 8 a.m. and 8 p.m. Monday through Friday, and between 9 a.m. and 3 p.m. Saturday ET, or visit the firm's Web site at www.GEAppliances.com

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
GE®, GE Profile™, Monogram® and Kenmore® Wall Ovens
Company
GE Consumer & Industrial, of Louisville, Ky.
Quantity
About 244,000
Sold at
Home builders and appliance stores nationwide from October 2002 through December 2004 for between $900 and $3,600.
Recall date
November 18, 2008
Incidents / injuries
GE is aware of 28 incidents of minor property damage in which adjacent kitchen cabinets have been damaged. No injuries have been reported.
Agency
CPSC

Product description

This recall involves GE wall ovens sold under the following brand names: GE®, GE Profile™, Monogram® and Kenmore®. The wall ovens were sold in white, black, bisque and stainless steel. The following model and serial numbers can be found inside the oven on the left interior wall. For microwave combination ovens, the serial number can be found on the left interior wall of the microwave. Brand Model Serial Number Begins With GE/Profile JCT915, JT912, JT915, JT952, JT955, JT965, JT980*, JTP20, JTP25, JTP28, JTP48, JTP50, JTP86 TD, VD, ZD AF, DF, FF, GF, HF, LF, MF, RF, SF, TF, VF, ZF Monogram ZET3058, ZET938, ZET958 Kenmore (All model numbers start with 911) 4771, 4775, 4781, 4904, 4905, 4923* 2T, 2V, 2Z 3A, 3D, 3F, 3G, 3H, 3L, 3M, 3R, 3S, 3T, 3V, 3Z * Lower oven only

Open official CPSC notice Latest recalls