CPSCOctober 30, 2008

PC Notebook Computer Batteries recall: Fire and Burn Hazard

PC Notebook Computer Batteries Recalled Due to Fire and Burn Hazard

Why was PC Notebook Computer Batteries recalled?

These lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.

What should I do if I have this product?

Consumers should immediately remove the recalled battery from their notebook computer, and contact their computer manufacturer to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from their computer manufacturer or an authorized reseller. Contact: For additional information, consumers should contact the manufacturer of their notebook computer: Hewlett-Packard Co. - http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday. Toshiba - http://www.bxinfo.toshiba.com or call (800) 457-7777 anytime. Dell - http://www.dellbatteryprogram.com or call toll-free (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Lithium-Ion Batteries used in Hewlett-Packard, Toshiba and Dell Notebook Computers
Company
Sony Energy Devices Corporation, of Japan
Quantity
About 35,000 batteries (an additional 65,000 batteries were sold worldwide)
Sold at
Office supply stores, discount retailers, and various specialty retailers nationwide from September 2007 through October 2008 for between $100 and $250.
Recall date
October 30, 2008
Incidents / injuries
There have been 19 reports of the batteries overheating, including 17 reports of flames/fire (10 resulting in minor property damage). Two consumers experienced minor burns.
Agency
CPSC

Product description

The recalled batteries were included with, and sold separately for use in, the following notebook computer models: Computer Manufacturer Units Notebook Model Battery Model Hewlett-Packard About 32,000 HP Pavilion: dv1000, dv8000 and zd8000 Compaq Presario: v2000 and v2400 HP Compaq: nc6110, nc6120, nc6140, nc6220, nc6230, nx4800, nx4820, nx6110, nx6120, nx9600 Recalled batteries will have a bar code label starting with A0, L0, L1 or GC Toshiba About 3,000 Satellite: A70/A75, P30/P5, M30X/M35X, M50/M55 Tecra: A3, A5, S2 n/a Dell About 150 Latitude: 110L Inspiron: 1100, 1150, 5100, 5150, 5160 OU091 The battery model is located on the battery's label.

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