Steam Cleaners Recalled by Thane International Due to
Steam Cleaners Recalled by Thane International Due to Burn Hazard
Why was Steam Cleaners Recalled by Thane International Due to recalled?
Steam can escape from the handle and trigger of the steam cleaner, posing a burn hazard to consumers.
What should I do if I have this product?
Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product, or to receive a free replacement steam cleaner. Thane has directly contacted consumers who received the steam cleaners. Contact: For additional information, contact Thane at (800) 849-5069, from 8:30am to 5:00pm EST Monday through Friday.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- H20 Portable Handheld Steam Cleaners
- Company
- Thane International Inc., of La Quinta, Calif.
- Quantity
- About 134,000
- Sold at
- Television infomercials nationwide and at www.thane.com and shipped to consumers from December 2007 through May 2008.
- Recall date
- August 20, 2008
- Incidents / injuries
- Thane has received 27 reports of burn injuries to consumers' hands and fingers.
- Agency
- CPSC
Product description
The recalled portable handheld steam cleaners are white and dark gray. "H20" and "M" are printed on the steam cleaners. Model number YQ3888 and the "produce code" are printed on a label on the underside of the units. This recall only includes steam cleaners with "produce codes" from 071025 through 080324.