CPSCAugust 28, 2008

Countertop Water Dispensers Recalled by Greenway Home

Countertop Water Dispensers Recalled by Greenway Home Products Due to Fire and Shock Hazards

Why was Countertop Water Dispensers Recalled by Greenway Home recalled?

The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser's base onto the countertop, posing a fire hazard. The internal heating element also poses a shock hazard to consumers who touch it through the vents.

What should I do if I have this product?

Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair. Contact: For additional information, contact Greenway Home Products toll-free at (866) 279-0088 between 9 a.m. and 4 p.m. ET Monday through Friday, or visit the firm's Web site at www.greenwayhp.com

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Countertop Water Dispensers
Company
Greenway Home Products, of Northwood, Ohio
Quantity
About 44,000
Sold at
Discount retailers nationwide from June 2006 to November 2007 for between $70 and $80.
Recall date
August 28, 2008
Incidents / injuries
Greenway has received one report of a fire involving the recalled countertop water dispenser outside the United States that resulted in property damage. No injuries have been reported.
Agency
CPSC

Product description

The recalled countertop water dispensers include the following Vitapur, Greenway and Polar models. They dispense hot or cold water and use three- or five-gallon water bottles. The model name is printed on the front of the dispenser's base. Model and serial numbers are printed on a white label on the back of the dispenser's base. File number 218326 is printed on a silver sticker on the back of the dispenser's base. Model Serial Number File Number Greenway GWD2630W Starts with 0606 through 0711 218326 Polar PWD2635W Vitapur VWD2636W Vitapur VWD2636BLK Vitapur VWD2636RED Model numbers followed by a "1" or "2," (i.e. GWD2630W -1 / PWD2635W-2), or dispensers with no ventilation openings underneath the base are not included in this recall.

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