Hewlett-Packard Co. Fax Machines recall: Fire Hazard
Hewlett-Packard Co. Recalls Fax Machines Due to Fire Hazard
Why was Hewlett-Packard Co. Fax Machines recalled?
An internal electrical component failure can cause overheating of the product posing a risk of burn or fire.
What should I do if I have this product?
Consumers should immediately disconnect the recalled fax machine from the electrical power source and contact HP to receive a rebate. Contact: For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit HP's Web site at www.hp.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- HP Fax 1010 and 1010xi Machines
- Company
- Hewlett-Packard Co., of Palo Alto, Calif.
- Quantity
- About 367,000 units (an additional 84,000 units sold outside of the U.S.)
- Sold at
- Electronic, computer and camera stores nationwide, as well as Web retailers from November 2002 through December 2004 for between $130 and $150.
- Recall date
- June 27, 2008
- Incidents / injuries
- Hewlett-Packard has received three reports of overheating including two in the U.S. resulting in minor property damage. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves the HP Fax 1010 and HP Fax 1010xi models manufactured from November 2002 through September 2004. The HP logo and the model name and number are printed on the front of the fax machine.