Stokke Announces Certain Xplory Strollers recall: Front Wheel Detachment
Stokke Announces Recall of Certain Xplory Strollers Due to Front Wheel Detachment
Why was Stokke Announces Certain Xplory Strollers recalled?
A bolt that attaches each front wheel to the stroller can loosen, causing one of the front wheels to fall off, posing a fall hazard to young children.
What should I do if I have this product?
Consumers should stop using the recalled strollers immediately and contact Stokke to arrange for a free replacement of the front wheels. Stokke will contact all known purchasers by e-mail or regular mail. Stokke notified its retailers and posted a recall notice on its Web site in May 2007. Contact: For more information, contact Stokke toll-free at (877) 978-6553 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's Web site at www.stokkeusa.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Xplory® Baby Strollers
- Company
- Stokke LLC, of Kennesaw, Ga.
- Quantity
- About 2,000
- Sold at
- Stokke distributors, Web site and juvenile product retailers nationwide from September 2003 through December 2006 for about $770.
- Recall date
- December 11, 2007
- Incidents / injuries
- The firm has received 14 reports of one of the front wheels falling off, including one incident where a child received a scratch when she toppled out of the stroller. In addition, there were 244 reports outside of the United States of one of the front wheels falling off.
- Agency
- CPSC
Product description
Only Xplory® baby strollers with serial numbers 1 through 27,295 and 27,698 through 28,097 and with gray handles are included in the recall. The serial number is located under the foot plate. Strollers with white handles are not included in this recall.