Elmo USA Corp. Visual Presenters recall: Fire Hazard
Elmo USA Corp. Recalls Visual Presenters Due to Fire Hazard
Why was Elmo USA Corp. Visual Presenters recalled?
Improperly installed fluorescent top lights in the presenter can overheat, posing a fire hazard.
What should I do if I have this product?
Consumers should stop using the recalled visual presenters immediately and contact Elmo USA for all models except Epson. All Epson owners should contact Epson. Consumers with recalled units will receive a free inspection and repair. Contact: For additional information, contact Elmo USA at (877) 275-3566 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's Web site at www.elmousa.com. Epson customers should contact Epson at (800) 444-1498 between 7 a.m. and 5 p.m. PT Monday through Friday or visit the firm's website at www.epson.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Visual Presenters (sold as Image Presentation Cameras by Epson)
- Company
- ELMO Co. Ltd., of Japan, ELMO USA Corp. of Plainview, NY
- Quantity
- About 54,000
- Sold at
- Elmo dealers, office supply stores and other retailers nationwide from December 1993 to June 2006 for between $2,600 and $9,000.
- Recall date
- November 21, 2007
- Incidents / injuries
- None reported.
- Agency
- CPSC
Product description
Visual presenters capture images to LCD panels, LCD projectors and TV monitors. The recall includes presenters sold under the ELMO, Epson, Doar Communications, Vtel and Tandberg brand names. The presenters were manufactured between December 1993 and December 2003. The manufacturer information is located on the side, rear and bottom of the main body of the following ELMO model numbers, EV-500AF, EV-400AF, EV-6000AF, EV-8000AF, HV-5000XG, HV-7000SX, HV-8000SX, EV-4400AF, HV-5100XG and Epson model ELPDC02.