Apex Security Systems with XICOR Memory Chip Recalled
Apex Security Systems with XICOR Memory Chip Recalled by Honeywell International; Could Fail to Warn of Fire, Intrusion
Why was Apex Security Systems with XICOR Memory Chip Recalled recalled?
The memory chip in the control panel could lose programmed values in the event of a power outage exceeding four hours. If this occurs, the panel could fail to communicate with a central monitoring station and not sound an audible notification in the event of a fire or home intrusion.
What should I do if I have this product?
Honeywell International is contacting customers directly and is providing a replacement control panel. Contact: For additional information, contact Honeywell International at (800) 573-0154 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's Web site at www.security.honeywell.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Apex-Brand Destiny 6100 and 6100AN Security System Control Panels
- Company
- Ademco de Juarez SRL, of Mexico (control panel), XICOR, of Milpitas, Calif. (memory chip), Honeywell International Inc., of Syosset, N.Y.
- Quantity
- About 1,000
- Sold at
- Security distributors nationwide from January 2007 through March 2007 for between $280 and $325. Distributors sell the control panels to alarm dealers who directly install them.
- Recall date
- September 6, 2007
- Incidents / injuries
- The firm has received three reports that the product failed to work during installation. No injuries or property damage have been reported.
- Agency
- CPSC
Product description
The recall involves Apex-Brand Destiny 6100 and 6100AN home security system control panels with XICOR-brand memory chips. Only units with a date code between K015 and K057 are subject to the recall. The date code appears on the product packaging. The date code includes a letter to designate the year (K=2007) followed by three numbers that indicate the day. For example, a product manufactured on the 5th day of January 2007 would have the date code "K005."