Gamewell-FCI Recalls to Upgrade Software Used with Fire: Software Issue
Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Panels
Why was Gamewell-FCI Recalls to Upgrade Software Used with Fire recalled?
The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.
What should I do if I have this product?
Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade. Contact: For additional information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's Web site at www.gamewell-fci.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Gamewell-FCI 600 Series SmartScan Fire Alarm Control Panels
- Company
- Gamewell-FCI, of Northford, Conn.
- Quantity
- About 1,100
- Sold at
- Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.
- Recall date
- July 27, 2007
- Incidents / injuries
- Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.
- Agency
- CPSC
Product description
The software upgrade involves the Gamewell-FCI model 600 Series control panel using System Sensor compatible line cards, SmartScan. These panels are components of the Gamewell-FCI 600 Series fire alarm system. They provide the signaling line circuits and display information for the system.