Atmel Corp. Recalls to Upgrade Software in
Atmel Corp. Recalls to Upgrade Software in Microcontrollers of Honeywell® Digital Cellular Communicators
Why was Atmel Corp. Recalls to Upgrade Software in recalled?
The microcontroller in the communicator can enter an unrecoverable lock-up state due to a programming issue. The lock-up could result in a service interruption, and fail to transmit an alarm signal in the event of a fire or property invasion.
What should I do if I have this product?
Customers who have not been contacted directly should immediately contact the firm for information on how to receive a free replacement communicator with updated software. Installers that purchased the communicators have been contacted directly. Contact: For additional information, contact Honeywell at (800) 573-0154, between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's Web site at http://www.security.honeywell.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Atmel Microcontrollers used in Honeywell Digital Cellular Communicators
- Company
- Atmel Corp., of San Jose, Calif. (microcontrollers), The security business of Honeywell International, located in Syosset, N.Y. (communicators)
- Quantity
- About 4,000
- Sold at
- Distributors nationwide sold the recalled communicators to commercial installers from July 2006 through October 2006 for about $250.
- Recall date
- February 12, 2007
- Incidents / injuries
- Honeywell has received 39 reports of problems with the microcontroller where it reportedly entered an unrecoverable lock-up state. There have been no reports of failure to report an emergency and no reports of injury or property damage.
- Agency
- CPSC
Product description
The digital cellular communicator can be used as a primary means of security communications for a residence or business. The recall involves the Atmel microcontroller AT91SAM7S256 installed in Honeywell digital cellular communicator, Model 7845GSM.