Fire Hazard Prompts Canon U.S.A. to Recall Previous
Fire Hazard Prompts Canon U.S.A. to Recall Previous Model Desktop Copiers for Repair
Why was Fire Hazard Prompts Canon U.S.A. to Recall Previous recalled?
An improperly fitting electrical connection inside the copiers can cause overheating, smoking and fire.
What should I do if I have this product?
Users should stop using the recalled copiers immediately and contact Canon U.S.A. to receive a free repair. Contact: For additional information, contact Canon U.S.A. at (800) 828-4040 anytime, or visit the firm's Web site at www.usa.canon.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Canon Desktop Copiers
- Company
- Canon Inc., of Japan, Canon U.S.A. Inc., of Lake Success, N.Y.
- Quantity
- About 800,000
- Sold at
- Dealers, national retailers and office supply stores nationwide from January 1987 through December 1999 for between $1,500 and $2,300.
- Recall date
- September 18, 2006
- Incidents / injuries
- Canon U.S.A. has received six reports of NP1020 model copiers starting to smoke or catching on fire, due to the problem with the electrical connection. No injuries were reported.
- Agency
- CPSC
Product description
The repair recall includes only the following model Canon copiers: PC6, PC6RE, PC65, PC7, PC7RE, PC8, PC11, PC11RE, PC12, NP1010 and NP1020. The model number is on the front panel of the unit. The recalled copiers were manufactured between 1987 and 1998.