Hewlett-Packard Company Digital Cameras recall: Fire Hazard, Offers Download Fix
Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix
Why was Hewlett-Packard Company Digital Cameras recalled?
The digital camera can cause certain non-rechargeable batteries, such as the Duracell CP-1, to overheat when the camera is connected to an AC adapter or docking station, posing a fire hazard.
What should I do if I have this product?
Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can download this update at www.hp.com or contact HP directly. Do not use single-use, non-rechargeable batteries until the firmware has been updated. Consumers are encouraged to update the firmware even if they do not use or intend to use a non-rechargeable battery. Contact: For additional information, visit HP's Web site at www.hp.com or call HP toll-free at (866) 304-7117 between 6 a.m. and 6 p.m. MT Monday through Friday.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- HP Photosmart R707 Digital Cameras
- Company
- Hewlett-Packard Company, of Palo Alto, Calif.
- Quantity
- About 224,000 (about 679,000 worldwide)
- Sold at
- Electronic, computer and camera stores, as well as Web retailers nationwide from August 2004 through April 2006 for between $250 and $400.
- Recall date
- June 6, 2006
- Incidents / injuries
- HP has received one report of a camera catching fire, damaging the camera and its docking station, and causing minor smoke damage to the room. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves the HP Photosmart R707 digital camera. The HP logo and the model name and number are printed on the front of the camera.