CPSCSeptember 30, 2005

CPSC, Panasonic Corporation of North America Announce recall

CPSC, Panasonic Corporation of North America Announce Recall of DLP Projector

Why was CPSC, Panasonic Corporation of North America Announce recalled?

If the lamp drive circuit touches the shield case, the unit is not grounded and, if a person were to contact metal terminals at the back of the unit, there is a potential for electric shock.

What should I do if I have this product?

Customers should stop using the projectors immediately. Panasonic will contact each customer to arrange for a repair and retrofit at no cost to the customer. Contact: Call Panasonic toll-free at (888) 411-1996 between 8:30 a.m. and 5 p.m. ET Monday through Friday.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Panasonic PT-D5500U and PT-D5500UL DLP Projectors
Company
Panasonic Corporation of North America, of Secaucus, NJ
Quantity
21
Sold at
Authorized Panasonic dealers, between January 2005 and June 2005, for about $10,000.
Recall date
September 30, 2005
Incidents / injuries
Panasonic has received two reports of the lamp drive circuit contacting the shield case. No injuries have been reported.
Agency
CPSC

Product description

The recall involves models PT-D5500U and PT-D5500UL, which were sold primarily to commercial users. Units with the following serial numbers may be affected: SH5120010, SH5169001, SH5169002, SH5169003, SH5169004, SH5169005, SH5169006, SH5169007, SH5169008, SH5169009, SH5169010, SH5219001, SH5219003, SH5219004, SH5219005, SH5229001, SH5229003, SH5229004, SH5229005, SH5239001, SH5239002 Serial numbers are located on the side panel of the unit.

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