CPSC, Philips PC Peripherals Announce Recall of
CPSC, Philips PC Peripherals Announce Recall of Hewlett-Packard Company L2035 Flat Panel Monitors
Why was CPSC, Philips PC Peripherals Announce Recall of recalled?
A ground clip inside the back plastic panel of these monitors can be incorrectly installed, posing a risk of electrical shock to consumers.
What should I do if I have this product?
Consumers should unplug the monitor and either use a different computer to go to the recall Web site or contact the HP L2035 Recall Helpdesk for instructions on how to determine if their monitor is affected by this recall program. If affected, consumers will receive instructions for getting their monitor tested and repaired or replaced at no cost. Contact: For more information, contact the recall Web site at www.l2035recall.com or the HP L2035 Recall Helpdesk at (800) 254-2280 between 8 a.m and 9 p.m. ET Monday to Friday and between 10 a.m. and 5 p.m. ET Saturday. Consumers also can write to Philips at North America Quality and Customer Care Manager, Philips PC Peripherals, Holly Sugar Boulevard, 2 North Cascade Ave, Suite 200, Colorado Springs, CO 80903.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Hewlett-Packard (HP) L2035 Flat Panel Monitor
- Company
- Philips PC Peripherals, of Colorado Springs, Colo.
- Quantity
- About 15,000
- Sold at
- The recalled monitors were sold by HP, from February, 2003 through October, 2004, at retail for about $900.
- Recall date
- January 14, 2005
- Incidents / injuries
- Philips has received one report of a consumer receiving an electrical shock from one of these monitors. The consumer was not injured.
- Agency
- CPSC
Product description
The recall involves only the HP L2035 Flat Panel Monitor with serial numbers ranging from CNP352Y001 to CNP423Y1HS. The model number is displayed at the bottom, center of the monitor's bezel, just above the control buttons. The recalled monitors were produced from December 2003 through June 2, 2004.