CPSC, Runtal North America Inc. Announce Recall to
CPSC, Runtal North America Inc. Announce Recall to Replace Runtal Sundance Towel Radiators
Why was CPSC, Runtal North America Inc. Announce Recall to recalled?
The towel rack may overheat and rupture when overloaded with towels, releasing heated fluid, which could result in a burn injury.
What should I do if I have this product?
Free replacement. Consumers should immediately stop using the heater function with towels loaded on the top rungs. Runtal is replacing all current Sundance units with new units incorporating an improved temperature control and monitoring system, at no cost to the consumer. Sundance is contacting every customer who purchased this product by letter and by phone to arrange for pick-up and replacement. Contact: Contact Runtal North America, Inc. at 800-526-2621 between 8:30 a.m. and 5 p.m. ET Monday through Friday. For more information, go to www.runtalsundance.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Runtal Sundance Towel Radiator
- Company
- Runtal North America, Inc., Ward Hill, Mass.
- Quantity
- 200
- Sold at
- Runtal North America, Inc. at the Web site www.runtalsundance.com, between November 2003 and July 2004, and through the Web sites of Bed, Bath and Beyond and eQwip on a limited basis, between November 2003 and January 2004, for about $300.
- Recall date
- October 5, 2004
- Incidents / injuries
- Runtal has received one report of a Sundance Towel Radiator rupturing, but no injuries have been reported.
- Agency
- CPSC
Product description
The Sundance Towel Radiator is a wall-mounted towel warmer and decorative heater. The product warms towels and provides radiant heat through a thermal element inside the fluid-filled tubular rack.