CPSCFebruary 11, 2005

CPSC, BISSELL Announce Recall to Repair Upright Carpet

CPSC, BISSELL Announce Recall to Repair Upright Carpet Cleaners

Why was CPSC, BISSELL Announce Recall to Repair Upright Carpet recalled?

The carpet cleaner's metal upper handle can pose an electric shock hazard to consumers.

What should I do if I have this product?

Consumers should stop using the carpet cleaners immediately and contact BISSELL for the location of the nearest service center to receive a free inspection and, if necessary, repair. Contact: Call BISSELL toll-free at (800) 237-7691 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the BISSELL Web site at www.BISSELL.com

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
BISSELL upright carpet deep cleaners
Company
BISSELL Homecare Inc., of Grand Rapids, Mich.
Quantity
About 750,000
Sold at
Major discount, appliance and department stores nationwide from January 2001 through December 2004 for between $100 and $145.
Recall date
February 11, 2005
Incidents / injuries
BISSELL has received six reports of consumers receiving shocks from the unit.
Agency
CPSC

Product description

The recalled upright carpet deep cleaners have an open handgrip, a partially metal handle and come in a variety of colors. The word "BISSELL" is printed on the front of the unit. The recalled carpet cleaners have date codes beginning with 01, 02, 03 or 04 and include the following models: PowerLifter® Plus (model number 1620) PowerSteamer® ClearView® (model numbers 1692, 1692-1, 1692-R) Power Steamer® (model numbers 1685, 1693, 1693-R, 1693-W, 1694, 1694-1, 1694-R) Power Lifter® (model number 1694-3) Rubbermaid X-tra-Lift™ (model 9E00) The date codes and model numbers are printed on a label on the bottom of the unit. Cleaners with the model number and date codes listed above that are marked "Inspected" on or near the label are not included in the recall.

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