CPSC, Dell Inc. Announce Recall of AC Adapters for
CPSC, Dell Inc. Announce Recall of AC Adapters for Notebook Computers
Why was CPSC, Dell Inc. Announce Recall of AC Adapters for recalled?
The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.
What should I do if I have this product?
Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Dell will send consumers with recalled adapters a free replacement adapter. Contact: Consumer should call Dell at (877)-293-1197 between 9 a.m. and 6 p.m. CT Monday through Friday, log on to Dell's website at www.delladapterprogram.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- AC adapters used with notebook personal computers
- Company
- Delta Electronics Inc., of Taipei, Taiwan, Dell Inc., of Round Rock, Texas
- Quantity
- About 990,000
- Sold at
- Dell's Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for about $1,500 to about $3,200. The adapters also were sold separately for between $30 and $70. The advanced port replicators and docking stations sold for between $300 and $600.
- Recall date
- October 8, 2004
- Incidents / injuries
- Dell has received seven reports of incidents of adapters overheating, though no injuries have been reported.
- Agency
- CPSC
Product description
The recalled AC adapters were used with Dell Latitude™, Precision™, and Inspiron™ notebook-style personal computers. The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer: - Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port. - Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station. - Precision: M40 The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit.