CPSC, Euroflex Americas Inc., and QVC Announce Recall
CPSC, Euroflex Americas Inc., and QVC Announce Recall of Steam Cleaners
Why was CPSC, Euroflex Americas Inc., and QVC Announce Recall recalled?
Some of the attachments are missing an "O" ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.
What should I do if I have this product?
Repair kits are being provided by QVC to the consumer. Contact: Call QVC Customer Service toll-free at (800) 367-9444 between 8 a.m. to 12 a.m. ET, seven days per week. Also, call Euroflex toll-free at (888) 896-8786, Monday through Friday, 8 a.m. to 12 a.m.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Multi-surface Steam Cleaner with Attachments
- Company
- Euroflex Americas Inc., of New York, N.Y.
- Quantity
- About 22,000
- Sold at
- QVC television nationwide, from February 2004 to March 2004, at $69.
- Recall date
- July 6, 2004
- Incidents / injuries
- 22 complaints of steam escaping, which could burn the user holding the steam cleaner. None required medical treatment.
- Agency
- CPSC
Product description
Euroflex Monster 55 – 1600-Watt Multi-surface Steam Cleaner with Attachments. The steam cleaner has a red body and black cords and attachments. The word "monster" is written on the side of the steam cleaner.