CPSC, GE Security, Inc. Announce Recall of Carbon: Software Issue
CPSC, GE Security, Inc. Announce Recall of Carbon Monoxide Alarms
Why was CPSC, GE Security, Inc. Announce Recall of Carbon recalled?
The recalled units fail to detect carbon monoxide after 1 year of operation, due to an internal software error. These CO alarms do not provide an "end of life" signal or other indication of inoperability, even if the test button is depressed.
What should I do if I have this product?
Consumers should contact their system installer or service provider to arrange for the free installation of a replacement CO alarm. Contact: Call UTC Fire and Security (formerly GE Security) at 855-286-8889 option 2 between 8am and 8pm ET Monday through Friday.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Carbon Monoxide (CO) Alarms
- Company
- GE Security, Inc., (GE Security) of Tualatin, Ore.
- Quantity
- About 74,000
- Sold at
- Distributors, dealers and installers of security systems nationwide, from November 2000 through October 2003, for about $49.
- Recall date
- February 12, 2004
- Incidents / injuries
- GE Security has received one report that the CO detector did not operate properly in the presence of CO. No injuries have been reported.
- Agency
- CPSC
Product description
These ESL SafeAir 240-COE Carbon Monoxide alarms are hard-wired and require professional installation. The white, rectangular units are about 6 inches long and 2.75 inches high. "CARBON MONOXIDE ALARM" and "DO NOT PAINT" are written on the front of the units. "240-Coe, "SENTROL," (a former name of the company) and the date code are written on the back. The date code is a four-digit number ending with a "T." The four digits denote the year and week of manufacture. For example, the date code "0045T" refers to a unit that was manufactured in the 45th week of 2000. Only units with date codes 0045T (November 2000) through 0235T (August 2002) are included in the recall.