CPSC, Apple Announce Recall of PowerBook Computer
CPSC, Apple Announce Recall of PowerBook Computer Batteries
Why was CPSC, Apple Announce Recall of PowerBook Computer recalled?
An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.
What should I do if I have this product?
Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge. Contact: Contact Apple at (800) 275-2273 between 8 a.m. and 8 p.m. CT Monday through Sunday or log on to Apple's website at www.apple.com/support/powerbook/batteryexchange
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Rechargeable batteries used in 15-inch Apple PowerBook G4 computers
- Company
- Apple Computer Inc., of Cupertino, Calif., LG Chem Ltd., of South Korea
- Quantity
- About 28,000
- Sold at
- National and regional resellers, catalogers, and Apple's online and retail stores sold the computers with the batteries, from January 2004 through August 2004, for between $2000 and $2600. The batteries also were sold separately for about $130.
- Recall date
- August 19, 2004
- Incidents / injuries
- Apple has received four reports of batteries overheating, though no injuries have been reported.
- Agency
- CPSC
Product description
The recalled batteries are used with the 15-inch PowerBook G4 (Aluminum) laptop computer. The batteries, which contain cells manufactured during the last week of December 2003 only, have the model number A1045 and serial numbers that begin with HQ404, HQ405, HQ406, HQ407, or HQ408. The model and serial numbers can be found on a label on the bottom of the battery. The battery is approximately 4 inches long, 3 inches wide, and ¾ inches tall. No other PowerBook or iBook batteries are involved in this recall.