CPSC, White-Rodgers Announce Recall of LP and
CPSC, White-Rodgers Announce Recall of LP and Convertible Gas Water Heater Temperature Controls
Why was CPSC, White-Rodgers Announce Recall of LP and recalled?
The gas water heater controls can gradually open instead of snapping open to full flow, which can cause soot to build up on the water heater burner, presenting a fire hazard.
What should I do if I have this product?
Contact White-Rodgers to arrange for a qualified service technician to replace the recalled control, free of charge. Contact: Call White-Rodgers Special Project Office at (800) 633-6709 or visit their website at https://climate.emerson.com/en-us/brands/white-rodgers/recall/lpwaterheater
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- LP and Convertible Gas Water Heater Temperature Controls
- Company
- White-Rodgers, a division of Emerson Electric Co., of St. Louis, Mo.
- Quantity
- 88,000
- Sold at
- Retail distributors and independent servicers have sold and/or installed water heaters with the controls, from October 2002 through March 2004.
- Recall date
- April 28, 2004
- Incidents / injuries
- White-Rodgers has received 12 reports involving soot build-up. Eight of these reports included minor fire damage.
- Agency
- CPSC
Product description
The temperature control is a small metal box located above the access panel door of the gas water heater. A white label with red lettering located on the right side of the control contains one of the following model numbers: 37C55U 658, 37C57U 602, 37C72U 520, 37C72U 546, 37C72U 547, or 37C72U 548, and 37C72U 676. There should be a four- digit metal stamped date code located below the label on the right side of the control. Recalled controls will have date codes 0240 to 0329 (40th week of 2002 to 29th week of 2003). Potentially affected gas water heaters include: AO Smith, Apollo, Crosley, Energysense, Freedom, Intertherm, Kenmore, Maytag, Mission, Myers, Penfield, President, Reliance, Sentry, or State. Beginning serial numbers on these gas water heaters can be checked at www.regcen.com/tempcontrolrecall