CPSCJuly 3, 2003

CPSC, Toshiba America Consumer Products Announce Recall

CPSC, Toshiba America Consumer Products Announce Recall of Rear Projection Televisions

Why was CPSC, Toshiba America Consumer Products Announce Recall recalled?

If the capacitors short circuit, due to a very high electrical surge, such as from a lightening strike, the metal parts on the television could present a shock or electrocution hazard. In addition, the metal jacks on the back of the television or another metal box attached to the television could present a shock or electrocution hazard, as a result of the capacitors' failure.

What should I do if I have this product?

Toshiba has contacted many of the owners of the affected televisions. However, if you have not been contacted, please contact Toshiba. Consumers who have an affected television will receive a free replacement, which includes removal of the recalled television, delivery and installation of the replacement. Contact: (877) 290-6064, Monday through Friday, from 8 AM to 7 PM CT or go to http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=Consumer_Notices

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Rear Projection Televisions
Company
Toshiba America Consumer Products, Inc., of Wayne, N.J.
Quantity
3,400
Sold at
Consumer electronic stores, department stores, and mass merchandisers nationwide, from April 21, 2003 through May 8, 2003, for between $999 and $2200.
Recall date
July 3, 2003
Incidents / injuries
None reported.
Agency
CPSC

Product description

This program includes a limited number of units of the following Toshiba rear projection televisions: Model 50A62, Model 51H83, and Model 57H83. To determine if your television set is affected by this corrective action, go to www.tacp.toshiba.com/safety_notice.asp and follow the instructions.

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