CPSC, Xerox International recall
CPSC, Xerox International Partners Announce Retrofit of Network Laser Printers
Why was CPSC, Xerox International recalled?
Arcing may cause the fuser assembly to overheat, posing a fire hazard.
What should I do if I have this product?
Users should (1) switch off the printer power when unattended; (2) ensure that the "power save" mode is enabled; and (3) contact their commercial distributor for information on obtaining a free retrofit. Contact: Xerox Engineering Systems (800) 240-5816 between 8:00 a.m. to 5:00 p.m. CST. Hitachi Printing Solutions America (800) 240-5497 between 8:00 a.m. to 5:00 p.m. CST www.hitachi-printingsolutions.us GCC Technologies (800) 422-7777 between 8:00 a.m. to 5:00 p.m. EST www.gcctech.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Xerox, Hitachi, and GCC brand laser printers
- Company
- Xerox International Partners, of Palo Alto, Calif.
- Quantity
- About 17,000
- Sold at
- Xerox Engineering Systems, Hitachi Printing Solutions America and GCC Technologies sold the printers nationwide for prices ranging from $1,599 to $6,999.
- Recall date
- January 29, 2003
- Incidents / injuries
- There have been three reports of overheating, causing minor property damage. No injuries have been reported.
- Agency
- CPSC
Product description
These network laser printers were manufactured from January 1995 through September 1998. Model numbers are on the top of the unit and on a label located on the rear panel. The retrofit is for the following model numbers: Xerox Engineering Systems - Model 8808 Hitachi Printing Solutions America - Models Typhoon 8 and Typhoon 16 GCC Technologies - Models Elite XL408, Elite XL608, Elite XL608LC, Elite XL808, Elite XL1208, Elite XL1208 PM, and Elite XL616