CPSC, OnQ Technologies Announce Recall of Telephone
CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices
Why was CPSC, OnQ Technologies Announce Recall of Telephone recalled?
A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.
What should I do if I have this product?
Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device. Contact: Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's website at www.onqtech.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- OnQ Telephone Line-Sharing Devices
- Company
- OnQ Technologies, of Middletown, Pa.
- Quantity
- 3,000
- Sold at
- Distributors of electrical devices and sold by professional installers nationwide and in Canada, between November 2002 and June 2003, for about $80.
- Recall date
- September 10, 2003
- Incidents / injuries
- None reported.
- Agency
- CPSC
Product description
The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.