CPSCJuly 17, 2003

CPSC, Hamilton Beach and Proctor-Silex Announce Recall

CPSC, Hamilton Beach and Proctor-Silex Announce Recall of Slow Cookers

Why was CPSC, Hamilton Beach and Proctor-Silex Announce Recall recalled?

The handles on the base of the slow cookers can break, posing a risk of burns from hot food spilling onto consumers.

What should I do if I have this product?

Consumers will be shipped a replacement slow cooker base. Contact: Hamilton Beach toll-free at 800-851-8900 anytime or visit the firm's website at www.hamiltonbeach.com or www.proctor-silex.com.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Slow Cookers
Company
Hamilton Beach/Proctor-Silex, of Glen Allen, Va.
Quantity
2.7 million
Sold at
Discount department stores nationwide, from January 1999 through December 2002, for between $15 and $45.
Recall date
July 17, 2003
Incidents / injuries
The company has received approximately 4,700 reports of handles breaking, including two reports of consumers who required medical attention for burns.
Agency
CPSC

Product description

The recalled slow cookers were sold under the Hamilton Beach and Proctor-Silex brand names, which are printed on the front of the base of the unit. The slow cookers are either round or oval, and were sold in solid white and various print designs. They have a capacity of 3.5 to 6.5 quarts. The slow cookers have series codes A through D which are printed on the bottom along with the model number. Brand Names Model Numbers Hamilton Beach 33390, 33475, 33575, 33590, 33675, 33690, 33725, 33850, 33860 Hamilton Beach / Portfolio 33680 Proctor-Silex 33320, 33320FD, 33325, 33375, 33380, 33625A

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