CPSC, IBM Announce Recall to Repair Computer Monitors
CPSC, IBM Announce Recall to Repair Computer Monitors
Why was CPSC, IBM Announce Recall to Repair Computer Monitors recalled?
The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.
What should I do if I have this product?
Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement. Contact: For more information, consumers can log on the company's website at www.ibm.com/pc/g51recall
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- IBM G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT Computer Monitors
- Company
- IBM, of Armonk, N.Y.
- Quantity
- 56,000
- Sold at
- IBM, MicroTouch Systems, and major retail stores nationwide, including Best Buy, CompUSA, Office Max, and Radio Shack, sold the monitors, from June 1997 through December 1998, for about $370.
- Recall date
- March 4, 2003
- Incidents / injuries
- IBM has received five reports of monitors overheating and smoking, including one report of minor property damage. No injuries have been reported.
- Agency
- CPSC
Product description
The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1997. The "IBM" logo can be found on the front of the units.