CPSCJanuary 28, 2003

CPSC, Tim Hortons Announce Recall of Travel Mugs

CPSC, Tim Hortons Announce Recall of Travel Mugs

Why was CPSC, Tim Hortons Announce Recall of Travel Mugs recalled?

The lids on some of the mugs can detach, allowing hot liquid to leak, posing a burn hazard to consumers.

What should I do if I have this product?

Consumers should stop using these mugs immediately and return the old lids to a Tim Hortons store for a replacement lid as of February 1, 2003. Consumers will also receive a full refund if they return their mug and lid to a Tim Hortons store. Contact: For more information, consumers can contact Tim Hortons toll-free at (888) 601-1616 between 8:30 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.timhortons.com

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Tim Hortons 15-ounce stainless steel travel mugs
Company
Tim Hortons of Oakville, Ontario, Canada, Thermo- Serv®, of Dallas, TX
Quantity
About 6,500
Sold at
Tim Hortons stores in New York, Michigan, Ohio, West Virginia, Kentucky, Maine and Canada sold the mugs, from October 2002 through January 2003, for about $15
Recall date
January 28, 2003
Incidents / injuries
Tim Hortons has received 14 reports of the lids detaching while mugs were filled with hot liquid. One consumer reported hot liquid spilling onto his hand and chest.
Agency
CPSC

Product description

This recall involves 15-ounce stainless steel travel mugs with a black handle and a black lid. The words "Always Fresh Tim Hortons Coffee" are printed on the mug. The distributor's name, "Thermo- Serv®," is stamped on the bottom.

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