CPSC and Tristar Products Inc. Announce Recall of Steam
CPSC and Tristar Products Inc. Announce Recall of Steam Cleaner
Why was CPSC and Tristar Products Inc. Announce Recall of Steam recalled?
The internal hose connected to the trigger in the handle can detach, allowing hot water and/or steam to escape, posing a burn hazard to consumers.
What should I do if I have this product?
Consumers should stop using the Steam Buggy Deluxe immediately and contact Tristar customer service for information on how to ship the recalled product and get a replacement or refund. Tristar will pay for all shipping charges to return the product. Consumers were sent direct mail notification of this recall. Contact: Consumers may contact Tristar customer service at (888) 339-4203 for information. For additional information visit the HSN LP's website at www.hsn.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Steam Buggy™ Deluxe Steamers
- Company
- Tristar Products Inc., of Parsippany, N.J.
- Quantity
- About 3,100
- Sold at
- HSN LP (Home Shopping Network) sold the Steam Buggy Deluxe nationwide, from December 2001 through January 2002, for about $129.
- Recall date
- March 29, 2002
- Incidents / injuries
- CPSC and Tristar Products have received reports of 305 incidents, 214 of which involved consumers receiving burns to hands, arms, feet, and body.
- Agency
- CPSC
Product description
The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. It has a 5.5-foot black steam hose connected to the water reservoir and comes with various cleaning attachments.