CPSC, Next Level Communications Announce Recall of
CPSC, Next Level Communications Announce Recall of Power Supply for Computer Modems
Why was CPSC, Next Level Communications Announce Recall of recalled?
The power supply has an internal electrical component that could overheat and melt or deform the plastic housing, posing a thermal burn hazard.
What should I do if I have this product?
Consumers with a recalled power supply should immediately stop using the power supply and contact Next Level Communications to request a replacement power supply. Contact: Consumers may contact Next Level Communications toll-free at (888) 653-8353 8:00 am to 5:00 pm PT, Monday to Friday.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Power Supplies used with Next Level ADSL/VDSL ETHERset (modem) units
- Company
- PowDec Technologies, Inc., Next Level Communications, of Rohnert Park, CA
- Quantity
- About 46,000
- Sold at
- ADSL/VDSL ETHERsets with a recalled power supply were sold nationwide, from February 1999 to May 2001, for a suggested retail price between $225 and $250.
- Recall date
- December 17, 2001
- Incidents / injuries
- There have been 8 reports of these power supplies overheating and causing melted or damaged enclosures. No injuries have been reported.
- Agency
- CPSC
Product description
These power supplies are used with Next Level ADSL/VDSL ETHERset (modem) units, which provide high-speed internet access. They have a black plastic housing and are 2.5 inches wide, 2.75 inches high, and 1.5 inches deep. The name "PowDec" and the model "WP12303N" are located on a label on the back of the housing. The recalled power supplies were provided for use with Next Level ADSL/VDSL ETHERset part numbers: 750-00097 A,B&C and 750-00526 A&B.