CPSC, E-filliate Inc. Announce Recall of Extension
CPSC, E-filliate Inc. Announce Recall of Extension Cords
Why was CPSC, E-filliate Inc. Announce Recall of Extension recalled?
The cords have reversed polarity, which can present electric shock and electrocution hazards to consumers.
What should I do if I have this product?
Consumers should unplug the cords immediately and call E-filliate to receive a prepaid shipping label, to return the cord and to select a free replacement or a full refund. Consumers who return the recalled product will also receive a 10 percent discount on a Cyberguys product. Contact: Consumers may call E-filliate at (800) 327-6703 between 7 a.m. and 5 p.m. PT Monday through Friday. Consumers can visit www.cyberguys.com for information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Ziotek brand extension cords
- Company
- E-filliate Inc., of Rancho Cordova, Calif.
- Quantity
- About 30,000
- Sold at
- "Cyberguys" catalogs and the "Cyberguys" website (www.cyberguys.com) sold the extension cords nationwide, from January 2002 through March 2002, for between $2 and $3.
- Recall date
- May 16, 2002
- Incidents / injuries
- E-filliate has received one report of reverse polarity, though no one has been injured.
- Agency
- CPSC
Product description
The recalled Ziotek brand extension cords are black and about one to two feet long. The letters "MSL" are imprinted on the cord's three-pronged plug. The single-receptacle cords have the website, www.ziotek.com, printed on the cord; while the double-receptacle cords have the name "ZIO TEK" printed on the splitter. These extension cords were manufactured in China. Cords that have the letters "MSL" imprinted on the plug, but which also have a yellow "QC" label wrapped around the cord, are not included in this recall.