CPSCOctober 16, 2001

CPSC, Cisco Announce Recall of Power Adapters

CPSC, Cisco Announce Recall of Power Adapters

Why was CPSC, Cisco Announce Recall of Power Adapters recalled?

The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.

What should I do if I have this product?

Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement. Contact: For more information, call Cisco at (800) 553-2447, anytime or go to the firm's web site at www.cisco.com

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Power adapters used with certain Cisco ADSL Routers
Company
Cisco Systems Inc., of San Jose, Calif.
Quantity
About 95,000
Sold at
Service providers and distributors worldwide sold routers with these power adapters, from April 2000 through September 2001.
Recall date
October 16, 2001
Incidents / injuries
Cisco has received one report of an adapter overheating. No injuries or property damage have been reported.
Agency
CPSC

Product description

This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers: Cisco 827 Cisco 827-4V Cisco 826 Cisco SOHO77 Cisco SOHO77-50 Cisco 827-EUR

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