CPSCOctober 4, 2001

CPSC, Compaq Announce Recall of Notebook Computer AC

CPSC, Compaq Announce Recall of Notebook Computer AC Adapters

Why was CPSC, Compaq Announce Recall of Notebook Computer AC recalled?

These AC adapters can overheat, posing a fire hazard.

What should I do if I have this product?

Consumers should stop using the recalled AC adapter immediately and contact Compaq to order a free replacement AC adapter. Contact: For more information, call Compaq at (888) 302-7689, between 7 a.m. and 7 p.m. CT Monday through Friday, or go to the firm's web site at www.compaq.com

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
AC adapters used with certain Compaq notebook computers
Company
Compaq Computer Corp., of Houston, Texas
Quantity
More than 1.4 million
Sold at
Compaq distributors sold computers with these AC adapters and the individual AC adapters, from September 1998 through July 2001. The computers with these adapters sold for between $999 and $4399 and the individual adapters sold for between $65 and $98.
Recall date
October 4, 2001
Incidents / injuries
Compaq has received five reports of fire, that were contained to the cases of the AC adapters. No injuries were reported.
Agency
CPSC

Product description

This recall involves AC adapters with the model series number "PPP003SD," " PPP003" and "PP2012," which is located directly under "Compaq Computer Corporation" on the AC adapter label. The AC adapters were sold individually and with the following notebook computers: Armada M300 Armada 3500 Armada M700 Armada E500s Armada E500 Prosignia 170 Armada V300 Prosignia 190 Armada 100s Armada 110 Notebook 100

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